Effective Date: October 29, 2026
Deeply Rooted Wellness Center (“Deeply Rooted Wellness Center,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through Deeply Rooted Wellness Center.
Deeply Rooted Wellness Center offers two separate branches of services:
- Therapy services, provided by appropriately licensed or supervised mental health professionals; and
- Coaching services, including the Worth Beyond Weight coaching program.
Our advertising and application-to-person (“A2P”) text messaging campaign are used only for coaching-related inquiries and communications. We do not use social media advertising or our A2P marketing campaign to solicit, advertise, or communicate about therapy services.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact or inquiry form;
- Complete a lead form through Facebook, Instagram, or another social media platform;
- Request information about the Worth Beyond Weight coaching program;
- Register for a webinar, training, discovery call, consultation, or coaching service;
- Subscribe to an email list;
- Communicate with us by email, telephone, or text message; or
- Request information about therapy services.
Depending on how you interact with us, the information collected may include:
- Your name;
- Email address;
- Telephone number;
- Information you provide in an inquiry or contact form;
- Your communication preferences;
- Information about your interest in our services;
- Discovery call or appointment information; and
- Other information you voluntarily choose to provide.
Please do not submit sensitive medical, mental health, diagnostic, or emergency information through general website forms, social media lead forms, email marketing forms, or coaching inquiry forms.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries;
- Provide information about our therapy or coaching services;
- Communicate with prospective coaching participants;
- Answer questions about the Worth Beyond Weight coaching program;
- Schedule or manage discovery calls;
- Send requested resources, webinar information, or program materials;
- Provide coaching-related follow-up communications;
- Operate and improve our website;
- Maintain the security and functionality of our services;
- Comply with legal obligations; and
- Protect our rights and the rights of others.
Information submitted for a therapy inquiry will be handled separately from coaching marketing communications. Submitting a therapy inquiry does not enroll you in coaching promotional text messages.
3. Coaching SMS Communications
Our A2P SMS program applies only to prospective or current coaching participants who have provided consent to receive text messages.
Individuals may opt in by voluntarily submitting their telephone number through a Worth Beyond Weight website form, Facebook lead form, Instagram lead form, or another coaching-related social media advertisement or inquiry form that includes an SMS consent disclosure.
Coaching-related text messages may include:
- Responses to an inquiry;
- Information about the Worth Beyond Weight coaching program;
- Answers to questions;
- Follow-up regarding a request for information;
- Discovery call scheduling;
- Discovery call confirmations or reminders; and
- Other communications directly related to the individual’s coaching inquiry.
Message frequency may vary depending on your interactions with us. Message and data rates may apply.
Consent to receive text messages is not a condition of purchasing any product or service. You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us using the information at the end of this policy.
After opting out, you may receive a final message confirming that you have been unsubscribed. We will not send further SMS messages unless you later provide consent to receive them again.
Promotional text messaging generally requires the recipient’s express written consent, and SMS programs must provide a way for recipients to withdraw consent. [10dlc.org]
4. Therapy Communications
Deeply Rooted Wellness Center does not use its A2P campaign or social media lead ads to market therapy services.
Communications concerning therapy inquiries, therapy appointments, clinical services, or existing therapy relationships are handled separately from the Worth Beyond Weight coaching SMS campaign.
Text messages, website forms, social media messages, and standard email may not be appropriate for emergencies or sensitive clinical communication. If you are experiencing an emergency, call 911 or go to the nearest emergency room. Do not use a coaching lead form, general website form, or marketing text message to request emergency or crisis assistance.
5. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services used to deliver our messages.
We do not sell, rent, or disclose telephone numbers or SMS consent records to third parties for their independent marketing or promotional purposes.
Service providers that help us deliver text messages may process mobile information only as necessary to provide messaging services on our behalf, maintain the service, prevent fraud, comply with legal requirements, or protect the security of the messaging system.
A2P guidance specifically expects businesses to state that information will not be shared with third parties for marketing purposes and to address how SMS providers process opt-in information. [alive5.com], [workwave.my.site.com]
6. How We Share Information
We may disclose personal information to service providers that perform legitimate operational functions on our behalf, such as:
- Website hosting;
- Email delivery;
- Text message delivery;
- Customer relationship management;
- Appointment scheduling;
- Payment processing;
- Form processing;
- Data storage;
- Website security; and
- Technical support.
These providers may access information only as reasonably necessary to perform services on our behalf and are not authorized by us to use your information for their own independent marketing.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, subpoena, court order, or legal process;
- Respond to lawful requests from public authorities;
- Protect our rights, safety, property, or operations;
- Investigate suspected fraud, misuse, or security incidents;
- Enforce agreements or policies; or
- Facilitate a business reorganization, merger, acquisition, or transfer of assets, subject to applicable legal protections.
Notwithstanding the foregoing, mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
7. Coaching Is Separate From Therapy
Worth Beyond Weight is a coaching program and is not psychotherapy, mental health treatment, medical treatment, or a substitute for professional healthcare.
Participation in the coaching program does not create a therapist-client relationship. Information submitted through a coaching form, coaching advertisement, discovery call, webinar registration, or coaching text campaign will be treated as coaching-related information and not as a therapy record unless a separate therapy relationship has been formally established.
If you are interested in therapy services, please use the designated therapy inquiry method provided on our website.
8. Cookies and Website Data
Our website and service providers may automatically collect limited technical information, such as:
- Internet Protocol address;
- Browser type;
- Device type;
- Referring webpage;
- Pages visited;
- Date and time of access; and
- General website usage information.
Cookies and similar technologies may be used to operate the website, remember preferences, understand website traffic, improve performance, and evaluate the effectiveness of website content.
You can adjust your browser settings to limit or block cookies. Disabling cookies may affect the functionality of certain portions of the website.
9. Social Media Lead Forms
If you submit information through a lead form on Facebook, Instagram, or another social media platform, the platform may collect or process your information under its own privacy policy before providing the information to us.
Once we receive your information, we use it in accordance with this Privacy Policy and the consent language displayed on the applicable lead form.
Submitting a coaching lead form does not establish a therapy relationship and should not be used to communicate confidential therapy information.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, email system, text messaging service, or electronic transmission method can be guaranteed to be completely secure. Please use discretion when deciding what information to submit electronically.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.
SMS opt-in and opt-out records may be retained as necessary to document consent and honor communication preferences.
12. Your Choices
You may:
- Unsubscribe from coaching text messages by replying STOP;
- Request SMS assistance by replying HELP;
- Unsubscribe from promotional emails using the unsubscribe link in the email;
- Decline to provide optional information;
- Adjust cookie settings through your browser; or
- Contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and record-retention obligations.
An SMS opt-out applies to text communications. You may need to unsubscribe separately from email communications.
13. Children’s Privacy
Our website and coaching services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our marketing or coaching lead forms.
If you believe a child has provided personal information through one of these forms, please contact us so we can review and address the request.
14. Third-Party Websites
Our website may contain links to third-party websites, applications, scheduling platforms, payment processors, social media services, or other resources.
We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policy of any third-party service before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
When changes are made, we will update the effective date at the top of this policy. Your continued use of the website following the posting of a revised policy is subject to the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Deeply Rooted Wellness Center
28914 Roadside Drive, Suite 209
Agoura Hills, CA 91301
Email: DeeplyRootedWellnessCenter@gmail.com
Phone: (805) 864-1387
Website: Deeply Rooted Wellness Center